Need help? Email mtcombatmedic@gmail.com. We typically reply within 1–3 business days.
For questions about Thalia Care, subscriptions, or your care data on this device:
Please include your device model, iOS version, and a short description of what you need. Do not include sensitive care notes or medical details unless they are required to explain the issue.
Care data is stored on your iPhone or iPad. Supported records may also sync privately through your Apple ID using iCloud. Thalia Care does not use a custom Thalia Care account or third-party server for your care records. See the Privacy Policy for details.
Private iCloud sync keeps your care data available across your own Apple devices signed into the same Apple ID. If iCloud is off or unavailable, the app still works with on-device storage.
Optional premium features are sold through Apple’s App Store. Manage, cancel, or request refunds for subscriptions and purchases in your Apple ID / App Store settings, or through Apple Support.
No. Thalia Care is a wellness and organization tool for caregivers. It does not provide medical advice, diagnosis, treatment, or emergency services. Call 911 in an emergency.
You can edit or delete entries inside the app, or delete the app to remove local app data from that device. Data already synced to your private iCloud account is managed through your Apple ID / iCloud controls.
Email mtcombatmedic@gmail.com with:
Screenshots help when they do not show private care content you prefer not to share.
We aim to respond within 1–3 business days. Complex issues may take longer. We will follow up if we need more information.
Read how Thalia Care handles care data: Privacy Policy.